Published

September 16, 2024

A Step-by-step guide to Use FansWiFi for SMEs

An informative visual guide outlining the sequential steps necessary for developing a mobile app, designed for easy understanding.

How can your business attract new customers? What can you do to increase brand awareness? How do you generate leads? These are some of the challenges you may confront in the first few years of running your business. So, how do you approach these problems?

FansWiFi is an innovative Social WiFi Marketing platform that leverages free WiFi to offer you a suite of strategies to help enhance your online visibility and engagement. And... we've got you covered! In this article, we'll walk you through a comprehensive guide to using FansWiFi and how our solution might be a simple answer to your business challenges.

What Exactly is Social WiFi Marketing? 

Social WiFi Marketing involves the use of branded WiFi landing pages to obtain digital profiles of customers in exchange for free WiFi access. FansWiFi is founded on this concept – but it has a creative twist. From customizable captive portals to data-driven campaigns that target specific customer segments; this can not only assist you to achieve your marketing goals, but also implement creative marketing strategies with greater effectiveness and ease. 

So, How Do I Use FansWiFi? 

  1. Setting Up the Platform

Integrating FansWiFi into your business is a seamless process. All you need is an Access Point (AP) that is compatible with our service. If your existing AP is not compatible, you can purchase one of our pre-configured APs, which will also save you time on the installation process. For detailed instructions on setting up your FansWiFi account and dashboard, please refer to our comprehensive setup guide.

  1. Creating a Captive Portal 

Making a great first impression on your customers is crucial. With FansWiFi's customizable landing page, you can hook them from that very first touchpoint with your brand. You can customize elements like your logo, banner image, welcome message, terms of use, and login options. Plus, you can cater to specific customer preferences by offering various language options and personalized greetings. Our white label solution allows you to strengthen your brand identity and recognition, all while creating a tailored experience for your customers. Want to dive deeper into the captive portal features? Check out this page to learn more.

  1. Crafting Creative Campaigns 

Okay, so you've got customers connected to your WiFi - now what? This is the perfect opportunity to serve up targeted campaign promotions that cater to their specific needs and interests. Luckily, FansWiFi's wide selection of powerful tools makes this an easy and effective process. Here are just a few examples of what you can do:

  • Customizable Designs: Craft eye-catching campaigns while maintaining consistent branding across all the materials.
  • Campaign Scheduling and Automation: Streamline your campaign management with features that let you schedule and automate the process for increased efficiency.
  • Surveys: Gather valuable customer insights and feedback through interactive surveys integrated right into your campaigns.
  • Loyalty Program: Implement personalized incentives and experiences in your portal to foster customer loyalty, like customizable digital punch cards.
  • Cross-Marketing: Pursue collaborations to access a wider audience and increase your brand visibility. 
  • Targeted Segmentation: Select specific customers based on age, gender, visit frequency and login method, so you can deliver your campaigns to the right audience. 

  1. Gain Insights From Analytics Dashboard 

Your customers have now viewed your captive portal and campaigns – so what's next? You can leverage the analytics dashboard to explore valuable insights, such as digital profile, demographics, location, and visit frequency, of your customers. Our visualized dashboard makes it easy to analyze customer foot traffic and leverage that user data to fine-tune your campaigns and personalized offers. 

But don't worry about security - our Role-Based Access Control ensures that users only have access to the relevant areas and functionalities based on their job roles. For more details, be sure to check out the foundation videos in our user guide! 

Have Some Questions About FansWiFi? 

If you have any additional questions or need further support, our dedicated customer success team is here to help. Don't hesitate to reach out at [email protected] - we're committed to ensuring your business gets the most value out of FansWiFi. You can also find some of our resources in the User Guide and FAQ section of our website. 

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